Return Policy

30-Day Returns on Every Pair

Comfort under foot is the whole point of what we sell, and it is also the reason we keep returns simple. If the cushioning or support in your sneakers does not feel right once they arrive, you have 30 days from the delivery date to send them back.

How to Start a Return

• Contact us within 30 days of delivery by WhatsApp or through the contact form on this site.
• Tell us your order number and which pair you are returning.
• We will reply with the return instructions you need to follow.

Condition of Returned Shoes

Shoes should come back in the condition you received them, with the original box and any tags still in place. Try them on indoors, walk around, and give the cushioning a chance to settle under your feet. Please do not wear them outside, on courts or on rough ground before you decide.

Shipping Your Return

Return shipping is arranged by you, and we recommend a service that provides a tracking number so you can follow the parcel on its way back. Keep that number until your return has been processed.

Orders and Delivery

Orders ship with a tracking number, and shipping takes 7-15 business days. Shipping is free on orders over $50. Checkout is secure, so your payment details stay protected from the moment you order to the moment your shoes arrive.

Questions About Fit and Feel

Every foot is different, and a pair that suits one person on a long day may not suit another. If you are unsure about cushioning, support or sizing before you order, message us on WhatsApp or use the contact form. We will answer questions about the shoes themselves so you can order with more confidence.

Once your return reaches us and is checked, we will confirm the outcome through the same channel you used to contact us. Keep your tracking number handy and reach out any time if you need an update.